Privacy Policy

Effective Date: August 26, 2026

Counseling & Wellness Collective ("Counseling & Wellness Collective," "CWC," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.counselingandwellnessco.com (the "Website"), contact us through the Website, submit an inquiry or form, or otherwise interact with our online services.

This Privacy Policy applies to information collected through our Website. It does not replace our Notice of Privacy Practices, which describes how we use and disclose protected health information in connected with providing healthcare services.

Information We Collect

Depending on how you interact with our Website, we may collect information such as:

Information You Provide Directly

When you contact us, request information, complete a form, or otherwise communicate with us through the Website, we may collect:

Name
Email address
Telephone number
Preferred method of contact
Information about how you heard about us
Information you choose to provide about your reason for contacting us
Information related to your interest in our services or groups

Please do not submit sensitive medical, mental health, or other confidential information through general website forms unless specifically requested through a secure system designed to receive that information.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages visited
Date and time of your visit
Referring website or search terms
General geographic information
Information about how you interact with our Website

We may collect this information through cookies, analytics tools, pixels, and similar technologies.

How We Use Information

We may use information collected through the Website to:

Respond to inquiries and requests
Contact you regarding services, consultations, groups, or other requests you make
Schedule or facilitate appointments or consultations
Provide information about Counseling & Wellness Collective and our services
Improve our Website, services, and user experience
Understand Website traffic and usage
Monitor Website performance and security
Evaluate the effectiveness of our marketing and advertising
Communicate with you when you have requested information or otherwise consented to receive communications
Comply with applicable legal, regulatory, and professional obligations

We do not use information submitted through our Website to make decisions about your eligibility for services based solely on automated processing.